When they Disagree🚫

How many times have you had a client who disagrees with you?

• No I’m not doing that.

• No, I don’t want to.

• No, I don’t have too.

This can be frustrating for both the the client and the caretaker. These often come with tasks such as getting ready for the day, getting bathed, taking medication, exercising, and so many more. Overcoming these No moments can be tricky at times and lets be real no one wants to have to convince someone why something has to be or should be done.When you know the reason behind the no it makes it easier to determine the best course of action to turning that no into an okay. So lets get into it..

Ask them Why!

Why are you not going to do that? Why don’t you want to do that? Why don’t you have to do that? The answers to these questions will often bring solutions. Maybe they are uncomfortable or don’t feel safe. Maybe they are having a bad day and don’t want to talk about it. Could they be cold and don’t want to feel the cold air on their bodies. These are some of the things we should be asking ourselves in the process.

Getting clients to open up is something caregivers should be doing in order to make not only their responsibilities easier but also helping to provide the care their clients deserve. This helps with trust and forming a bond that allows them the comfort and safety they should have while in your care. When our clients feel safe that’s when we should know we are doing something right.

Do you have times when clients disagree or tell you no? What are your best tips and tricks?